Please be advised that on January 17, 2008 we will conduct some routine maintenance on our servers from 9:00 PM until 3:00 AM EST. Interruptions to our systems should be minimal but some brief periods of downtime are possible.
If you have any questions about the maintenance or the schedule, please contact customer support at support@alexanderstreet.com or call at 703-212-8502 ext: 127.
The Product Usage Statistics site has been updated with data through October 2007. As many of you know, we have been performing maintenance on the site that has prevented regular updates. Several fixes have been made, which will allow us to update the site monthly from this point on.
You may also notice that some of the numbers previously available have changed. This is due to adjustments made to our reporting system, which will provide more accurate numbers. All numbers currently shown on the site are the most accurate.
Several other enhancements and improvements are planned for 2008, but these will not impact the availability of your stats. If you have not yet received your login information to access your usage stats online, please contact me at pcole@alexanderstreet.com.
We appreciate your patience and apologize for any inconvenience this delay may have caused. If you have any questions please feel free to contact me. Thank you.
Patrick Cole
pcole@alexanderstreet.com
New editions of the Alexander Street Press literature databases are now available on our World Literature Series platform. In addition to a new and improved user interface, these databases will be cross-searchable in the coming months. Please update your URLs for the following literature products:
It is important to update your URLs and use the new editions of these resources in order to have access to the latest content. While the old versions will remain active until April 2008, only the new editions will be updated regularly with additional content. You can subscribe to the RSS feeds on the database homepages for updates on new content.
If you have any questions please feel free to contact me at support@alexanderstreet.com. Thanks and enjoy!
Due to an unexpected technical error on one of our servers, content is temporarily unavailable in the following databases:
Caribbean Literature
South and Southeast Asian Literature
Primary Sources in Counseling and Psychology
Classical Scores Library
Liner notes and images in African American Music Reference are also unavailable at this time, but full text is still available.
In addition to these databases, the new versions of our literature products are also affected. However, these databases are fully functional on our old platform. Until this problem has been resolved please use the following URLs to connect to the literature products:
Latino Literature - http://lali.alexanderstreet.com
Latin American Women Writers - http://laww.alexanderstreet.com
Black Short Fiction - http://blfi.alexanderstreet.com
Black Women Writers - http://blww.alexanderstreet.com
Scottish Women Poets of the Romantic Period - http://swrp.alexanderstreet.com
We apologize for the inconvenience and hope to have this issue resolved in the next 24 hours.
Check back here, or add this blog's feed to your RSS reader (like My Yahoo!), for the latest developments on this situation.
If you have any questions please feel free to contact me at support@alexanderstreet.com. Thank you for your patience.
-Patrick Cole
Customer Support
We will be conducting some standard maintenance on our servers this weekend. Users of our databases may experience some short service interruptions this Sunday, August 12th after 12 noon.
Service should be fully restored before Monday, August 13th.
Check back here, or add this blog' feed to your RSS reader (like My Yahoo!), for any changes in this schedule.
